EXTREMELY frustrated & concerned to receive this message as I DID NOT order this item! My email account was hacked while I was travelling and the hacker(s) went on a shopping spree on Shop app using my credit card! By the time I found out and informed my bank, it was already too late. I wrote to the Shop App tech support team who asked me to contact the vendors. I wrote to Vengenance78 on Mar 10 after going through a lot of efforts recovering my email account and doing as much damage control as I could, but STILL not heard back from the team! Instead, I keep getting promo emails!
The hacker also ordered expensive items at other stores at Shop app. Few of these stores found security issues, cancelled order & reversed the transactions.
Today, my bank has informed me that the transaction cannot be reversed which is a major financial damage to me. Have never ever ordered a $700+ item in my whole life and now some hacker is enjoying this item using my hard-earned money!
Vengeance Team, please help me recover my money by reversing the transaction and taking action against the person who received the order. I have found the delivery address which I can share with the team.